The UK + Ireland's only digital gaming platform

Terms & Conditions

Terms Of Use

Please read these Terms of Use carefully before using this site. By using this site and/or mobile application, you agree to these Terms of Use, as amended from time to time with or without notice to you. Clearhill Enterprises Ltd. on behalf of itself and Prizehub, reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms of Use at any time, and you agree to be bound by such modifications, alterations or updates. By your continued use of the Prizehub offerings and/or website and mobile application, you hereby agree to comply with, and be bound by, all of the terms and conditions contained within the Agreement effective at that time. This site and the services provided to you are provided on an “AS IS” basis. You agree that Prizehub reserves the right to modify or discontinue this site and its services, and to remove the data you provide, either temporarily or permanently, at any time, without notice and without any liability towards you. Prizehub will not be held responsible or liable for timeliness of or removal of information, failure to store information, inaccuracy of information, or improper delivery of information.

Trademarks, Copyrights & Restrictions

This site is controlled and operated by Clearhill Enterprises Ltd, Carousel House, Scarva road Industrial Estate, Banbridge, Co. Down, BT32 3QD, N. Ireland. The phone number is 0044 2840622028. Email address info@clearhill.com. Material from www.prizehub.shop or any website owned, operated, licensed or controlled by Clearhill may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Modification of the materials or use of the materials for any other purpose is a violation of the copyrights and other proprietary rights. For purposes of this Terms of Use Agreement, the use of any such material on any other website or networked computer environment is prohibited.

Privacy

Prizehub has a minimum age requirement of 13 and encourages children to consult with their parents before furnishing data. However, Prizehub believes that parents should supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from disclosing online their name, address and other personal information without parental permission.

We do not seek to acquire information specifically from children under the age of 13 on the Prizehub websites or mobile applications.

If you have questions or complaints regarding our privacy policy or practices, please contact us at: info@clearhill.com

Prizes, Products and Redemption

Prizehub shall establish the amount, structure, availability, process and other criteria for prize redemption (including the amount of Voucher points necessary to redeem each prize), all of which are subject to modification, cancellation or limitation at Prizehub’s discretion, with or without notice. The amount of Voucher points required to redeem any prize may be substantially increased or decreased, any prize may be withdrawn, and restrictions on any prize or its redemption may be imposed at any time. Prizehub may prohibit prize redemption for any user at its discretion or when required by law or otherwise. Prices of prizes are subject to change without notice. Pictures shown on the website, display monitors, posters, print and non-print advertisements and mobile application are for illustration purpose only. Actual products may vary. Colors may vary. Product may be replaced with similar product of equal or value. All sales are final.  Prizehub is not responsible, and cannot be held liable for prizes awarded to an event that is cancelled due to circumstances beyond our control. Prizehub is not responsible for faulty or defective items. Prizehub, its agents, its agencies, its users and representatives shall not be liable for any claim, injury or damage from any product redeemed or prizes awarded.

Prizehub, its agents, its agencies, partners, clients and affiliates are not responsible for typographical errors, outdated or incorrect prize prices seen on; including but not limited to: amusement vending equipment, posters, print or non-print advertisements, display monitors, social posts and emails indicating differentiating prize prices not listed on the website or mobile application.

User or Customer Entity and Immediate Family Member Disqualification

The officers, directors, employees, contractors, vendors and agents of Prizehub included but not limited to, distributors and vending operators, and any entity involved in the sponsorship, development, production, partnership, implementation and distribution of any product or codes used on this platform, as well as their respective parents, affiliates, divisions, subsidiaries and successor companies, and their immediate family members (and those living in the same household, whether or not related), are prohibited from participating in any prize redemption and do not qualify as valid users. “Immediate family members” shall include spouses, siblings, parents, children, grandparents, and grandchildren, whether as “in-laws”, or by current or past marriage, remarriage, adoption, co-habitation or other familial extension. Prizehub may, due to suspicion of any mention of the above points, question the user the method of finding a code(s), as well as cancel any order that was redeemed using code(s), including deactivating user account.

Suspicious Activity

If Prizehub for any reason whatsoever suspects suspicious activity in regards to voucher points, prize redemptions, or anything else related to www.prizehub.shop or the mobile application, we reserve the right to deactivate and ban the user’s account in question or reduce the number of voucher points earned without notice.

Competitions and Promotions.

We may offer competitions and other promotions (each, a “Promotion”) that may require registration. If you choose to enter a Promotion, your Personal Information may be disclosed to third parties in connection with the administration of such Promotion, such as in connection with winner selection, prize fulfilment, and as required by law, such as on a winners list. By entering a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor and/or other parties to use your name, voice and/or likeness in advertising or marketing materials.

Co-Promotion Partners:

The Prizehub Website may offer opportunities to enter a contest or other feature that we offer jointly with a third party.  As a result of your participation in such feature, your information may be shared with the third party that is jointly offering the feature, which will be disclosed at the time your information is collected.

Submissions

Any notes, message/billboard postings, ideas, suggestions, concepts or other material submitted will become the property of Prizehub throughout the universe, and prizehub shall be entitled to use the material for any type of use forever including in any media whether now known or hereafter devised. When visitors submit material to prizehub or the Web Sites, visitors agree that prizehub has the right to publish the material for any type of use as outlined above including promotional and advertising purposes.

Prizehub is not responsible for any material posted on its Forums, including, but not limited to social media sites such as Facebook, Instagram, etc. Visitors shall not submit or otherwise publish through such Forums any content which:

  • Libels, defames or invades privacy, or is obscene, pornographic, abusive, or threatening;
  • Infringes any intellectual property or other right of any entity or person, including, but not limited to violating anyone’s copyrights or trademarks;
  • Violates any law
  • Advocates illegal activity
  • Advertises or otherwise solicits funds or is a solicitation for goods or services
  • Impersonates or misrepresents your association with any person or entity
  • Conceals or misrepresents the origin thereof

Emails and Postings Received

Do not post any threatening or libellous emails or material on this site that would be considered a violation of any law. Prizehub will fully cooperate with any law enforcement authorities or court order requesting or directing Prizehub to disclose the identity of anyone posting any such emails or materials.  Furthermore, Prizehub maintains full authority to remove and ban users for continued misconduct with other users, Prizehub employees and all other partners, clients associated with Prizehub.  Being banned and removed will lead to user account deletion and complete loss of Voucher Points.  Conduct including, but not limited to: harassment, threats, vulgar language, verbal and written abuse can lead to being banned by Prizehub.

Surveys

We may provide you the opportunity to participate in contests or surveys. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address) and demographic information (such as postcode).We use this information to notify contest winners and award prizes, to monitor site traffic or personalize the site (in the case of anonymous information collected in surveys), to send participants an email, or contact if there are issues. We may use a third-party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

Tracking Technologies

Technologies such as cookies, beacons, tags, and scripts are used by us and our tracking utility company who provides online customer support. These technologies are used in improving the user experience for completing forms for the reservation process, tracking behaviors so that we can provide relevant messaging and improve the overall experience, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Analytics / Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. This data is used to track Internet usage and behavior so that we can retarget you with relevant messaging and to improve the user experience.

Local Storage

Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity use Local Storage also known as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.

Behavioral Advertising/Retargeting

We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.

Indemnification

You agree to indemnify and hold harmless prizehub and its representatives, subsidiaries, affiliates, related parties, officers, directors, shareholders, employees, agents, representatives, independent contractors, advertisers, partners, from any claim or demand, including reasonable legal fees, that may be filed by any third party, arising out of your conduct or in connection with the Web Sites, your provision of content, your violation of these Terms of Use, or any other violation by you of the rights of another person or party.

Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT PRIZEHUB WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES; THIS INCLUDES, BUT IS NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF PRIZEHUB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM (I) THE USE OF SERVICES OR THE INABILITY TO USE SERVICES, (II) THE COST OF OBTAINING SUBSTITUTE GOODS AND/OR SERVICES RESULTING FROM ANY TRANSACTION ENTERED INTO ON THE WEB SITES, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA TRANSMISSIONS, (IV) STATEMENTS BY ANY THIRD PARTY OR CONDUCT OF ANY THIRD PARTY USING SERVICES, OR (V) ANY OTHER MATTER RELATING TO SERVICES PROVIDED HEREUNDER.

Reservation of Rights

Prizehub reserves all rights, including but not limited to any and all Intellectual Property, patents, trade secrets, and any other proprietary right that it may have in respect to the Web Sites, the content thereof, and goods and services that may be provided. By making services available to you, Prizehub is not providing you with any implied or express licenses or rights, and you will have no rights to make any commercial use of the Web Sites or services or any and all Intellectual Property, patents, trade secrets and any other proprietary right that Prizehub may have with respect to the Web Sites without prizehub’s prior written consent.

Security

Prizehub uses commercially reasonable safeguards to help protect and secure your Personal Information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Prizehub does not ensure or warrant the security of any information you transmit to us; your use of the Prizehub Website and information you provide us is at your own risk.